Interesting article from MIT on what our new normal could like: We're Not Going Back to NormalHow do we align the sharing of COVID-19 health information with the regulatory requirements on not sharing personal information and allowing people to opt out of companies retaining personal information? What are the implications to the data you're storing about your clients and employees?What issues/actions are you taking in the planning to get your company to a new normal? What is your new normal going to be - will desks be farther apart; will you require masks in the office; will you provide the masks; what is your HR policy for employees who don't feel safe coming into work; will you ask for COVID-19 status; will you take temperatures; what will your policy be on business travel and conferences; what is your response if an employee tests positive once you're back at work; and the list goes on...The world is definitely getting more complex.
Due to necessity there's been a huge increase in people working from home. This means that investments in technology that lacked support previously have been made and at likely higher total cost than originally recommended. Technology companies are responding with new features - see article on Microsoft's Team's new features: Microsoft Teams Boosts Work From Home Effort When we finally get back to "normal" what will our new working environment look like? Now that we know we can work from home, will we want to go back to the office? With the investment in technology, does it make sense to push for a major return to the office? Will we look to reduce our office square footage instead?