During these unprecedented times with COVID-19, what platforms are your organizations using related to web and audio conferencing capabilities to keep operations up and running?

Go to the profile of Michael Smith
Michael Smith on Mar 20, 2020 • 20 answer
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We are using Microsoft Teams and Zoom. Teams for internal meeting and Zoom when it includes external stakeholders. We created a new site in Teams as a central place to communicate to the remote workforce. It is working really well.

Go to the profile of Dennis Ehrich
Dennis Ehrich on Mar 20, 2020
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We're using MS Teams as well, though exploring Zoom for a large (500+ attendees) shareholder-wide meeting. (Teams Live "may" work for that, but we'd like to be able to register and control who can attend the meeting.)

Go to the profile of Eric Wagner
Eric Wagner on Mar 20, 2020
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Microsoft Teams as well for us. We completed a company wide rollout (30% of the company was already using it) this past week and everything has been working well with both audio and video.

Go to the profile of Frank Kearney
Frank Kearney on Mar 20, 2020
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We use Zoom internally, but we also use Teams when working with clients.

Go to the profile of Tom Marrs
Tom Marrs on Mar 20, 2020
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We use Microsoft Teams for the tech group and Webex for the general staff and our clients.

Go to the profile of Lonnie Johnson
Lonnie Johnson on Mar 20, 2020
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Are primary is WebEx. We do have Teams/Skype for internal communication. As a voice back up we also use Global Meet. We have seen issues a few times this week were the callin numbers were not successful until multiple tries occured.

Go to the profile of Kelby  Marsh
Kelby Marsh on Mar 20, 2020
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Likewise we are using Microsoft Teams and I received a webinar invitation below regarding Teams Live which you may find useful
https://info.microsoft.com/index.php/email/emailWebview

Go to the profile of Daniel Gross
Daniel Gross on Mar 20, 2020
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We are on G suite Business, so Google Meet is used for all conferencing - internal and external. Google had given all subscribers free upgrade to the Enterprise features for the next few months. Among these, you will get Meeting Recording capabilities, Close Caption, up to 250 participants and video broadcasts up to 100,000 participants.

We are also working on a Google Site for up-to-date announcements and Q&A

Go to the profile of eugene prystupa
eugene prystupa on Mar 20, 2020
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We are using Microsoft Teams and Cisco Webex - Teams for internal collaboration and Webex when external parties are needed with dial-in ability.

Our Service Desk team also utilizes System Center Configuration Manager (now called Endpoint Configuration Manager) to remote into our staff's workstations for troubleshooting. It does require them to be on our VPN to use, but it can interact with UAC prompts for admin rights whereas the other apps do not have this capability.

For your reference, Zoom's freemium version is unlimited use for 1:1 conferencing and 40 minutes free for 2-100 people. They are lifting that limit if you work for a K-12 school.

Go to the profile of Justin Johnson
Justin Johnson on Mar 20, 2020
• 3

We are also using MS Teams for chat and meetings. It has worked very well for us and our employees have accepted it and transitioned quickly.

Go to the profile of Scott King
Scott King on Mar 20, 2020
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We are using Microsoft Teams and GoToMeeting. GoToMeeting gave us free 90 day licenses to boost our capacity. Lots of deals out there right now.

Go to the profile of Vicki Leinbach
Vicki Leinbach on Mar 20, 2020
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We are using Microsoft Teams, Skype for Business, and Zoom for larger meetings. We also have a Voice/Video system built into our Hosted PBX phone solution that is being utilized with some departments as well. Our hosted PBX allows us to easily take our phones home and simply plug them into our home routers, which makes phone communication between home and work very seamless.

Go to the profile of Brock Warren
Brock Warren on Mar 20, 2020
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MS Teams internally. WebEx when we include external parties.

Go to the profile of Kirk Hay
Kirk Hay on Mar 20, 2020
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Thank you all for your responses thus far. We are using WebEx and MS Teams as well, including Jabber for IM as part of our Cisco telephony platform. We also have a backup system called Vast Conferencing in the event something significant happened to the performance of WebEx due to the significant increase in volume of traffic. Thus far we have not had to use our backup plan. Our workforce is 100% remote as of this past Tuesday and until further notice. Thank you all again!!

Go to the profile of Michael Smith
Michael Smith on Mar 20, 2020
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Hello,

We are using Skype for Business for normal communications but will switch to Microsoft Teams at some point.

We also use Cisco Webex for some meetings and have set up Zoom as well.

I was supposed to be on a Webex yesterday, but it failed due to high demand, so having a backup is helpful.

Go to the profile of Paul Apodaca
Paul Apodaca on Mar 20, 2020
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Teams is primary for us with Mitel audio and web conference bridge as well, depending upon where people are at.

Go to the profile of Mike Gratz
Mike Gratz on Mar 20, 2020
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we use skype for business. for both internal and external participants. We just held an employee town hall with 800+ attendees through skype. People are instructed to connect through their laptops, desktops and actually dial in to the conference phone number. The host can mute all mics, and only allow typed in questions at certain times. However I think a tool like teams would be a better project collaboration tool.

Go to the profile of Gary Hassenstab
Gary Hassenstab on Mar 20, 2020
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We are using Microsoft Teams and Zoom. Both allow you to see and converse with other members within your organization. Clear picture and audio in both cases. Members should mute their microphone unless speaking

Go to the profile of Edward Dennis
Edward Dennis on Mar 20, 2020
• 1

Slack/Webex/Jabber

Go to the profile of Scott Morris
Scott Morris on Mar 20, 2020
• 1

We are using MS Teams and encouraging video since we are WFH. Externally it is WebEx. We are currently rolling Jabber out as well.

Go to the profile of Patrick Lowe
Patrick Lowe on Mar 22, 2020
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