When considering an IT solution, how valuable would it be to be able to talk to companies anonymously so you could weigh the available options between several different companies without any of the intrusive and constant follow-up calls/emails?
I'm not sure you could ever pull off an anonymous eval but that would be nice. I'd really like to be able to get basic budgetary numbers such as licensing cost or cost per seat without having to go through giving out so much in... Read more »
We utilize EMC and CISCO for maintenance of their products. We are looking at third party maintenance provider Park Place Technologies (https://www.parkplacetechnologies.com/) as an alternative to the vendor maintenance. Any experience, insights, and/or the pros and cons of Park Place Technologies maintenance? Thank you.
I have worked with Park Place for nearly eight years. They are professional, cost conscious and they get things do... Read more »
What are managers doing to mentor and support new talent? What is working for your company? Where are efforts still struggling or failing?
Additional information from my team and my newest employees: - Setting up a coding partner(s)/contact(s) for new hires to help with questions and when needed paired programming on tasks assigned - Making sure the product owner, team lead, and supervisor are always available to help with questions as needed - Meeting with new hires every other week, more if needed depending on level and needs of hire Here’s what’s working for my team: - Expanded communication, including two scrum meetings a day (morning/afternoon) - The coding partner/contact appears to be working well in tandem with the lead, product owner and myself being always available for help and guidance - The extra scrums are really helpful in keeping not only new hires but seasoned team members stay in the loop. We’re planning on keeping the two scrum layout even when we’re all back in the offi... Read more »
Looking at potential to replace my Checkpoint Firewall/Security with Meraki (MX100) due to reduction in capacity requirement and cost improvements. 1. Any experience, feedback, Insights, pros/cons, etc... on Meraki? 2. Any thoughts on comparision to Checkpoint? Thank you.
While Checkpoint is an excellent solution, I am sure there are new platforms that can be viewed as having other advantages. If you are contemplating a change, don’t forget that you are in a very good place for open negotiatio... Read more »
Has anyone partnered with a consulting firm for any of the following: 1. Implement Microsoft Teams 2. Implement M365 3. Migration from in-house Exchange to Hybrid environment of in-house and cloud? If so, would love to speak with you to understand how to best leverage professional services especially for Teams and M365. Any recommendations for partners preferably located in Central Indiana?
Marlabs , they are MS top 20 ranked partners and can support
What tools – if any – people are planning to use to monitor employee health as we plan for a return to work. We’re currently looking into developing something using Microsoft Power Apps (https://powerapps.microsoft.com/en-us/) or POPentry (https://www.popid.com/entry) to have people register their temp and well being when they arrive at the office.
Thanks for everyone's input/thoughts. We're going the PowerApp route to create a simple questionnai... Read more »
Can you suggest a simple repair order system for a small to medium size company? We are looking to replace our current system with a simple one.
We use Jira Service Desk system and it is really good. By default, it is really simp... Read more »
We are embracing "solution makers" throughout our business by providing a way to promote the solutions they are building, while also providing them with best practices and guidelines on how to correctly use Power Apps to build out a solution to solve their immediate problems. We are working on cultivating an internal community of these like minded solution makers so they can share ideas with each oth... Read more »
What are the best pieces of content you have consumed outside of IT Pack in the past week? Post a brief description and the URL's below.
I go through a lot of content over lunch and late at night. Some content is focused and some content is just for gratificati... Read more »
If you were interviewing a CIO who has built a world class service culture and completely changed the narrative about IT, what would you ask him? Send me your question or join this webinar and ask yourself: https://www.ouellette-online.com/webinars.html
I'd be inclined to ask them, "If you had to pick one thing that fostered trickle-down, rippling change across the organization which changed perspectives about what is valuable and what is not, what would you say that 'one thing' was in your experience?" I subscribe to the perspective that ... there are many things that could be discussed, changed, managed, e... Read more »
How many of you are getting the feeling this new business model of telecommuting will become a permanent way of life for some of your staff? Will this become a new line item for budgeting in IT? How will it affect your strategies and road maps?
I agree with @Rich Phillips. This will lead to chang... Read more »
Hi Everyone, We are looking to switch our conventions to an online format. We have Zoom, Webex, and MS Teams which all work for single meetings. We are looking for something that can bring a multiple meeting event all together with live streaming, video on demand (for recorded sessions), registration and maybe even a store. Does anyone have good experience with a vendor who does this? Thanks!
I'm not sure what platform it is on, but the VMware virtual events are great. They have a lobby and several breakout rooms, plus an expo hall where vendors can set up a virtual booth and have chats with folks that stop in the boo... Read more »
For managers/owners in small to medium companies, what about employee turn-over is keeping you up at night?
Our IT culture is great and we have very little turnover. Quite frankly, I wake up from dreams where I see myself screwing up our cool cultu... Read more »
We wanted to open up the opportunity to give us insights about how we can continue to grow the community. Do you have any helpful tips you'd recommend to get the word out?
I support all the items that @Chirag listed. I would add * Panel discussions with leaders * Virtual coffee sessions and topics, open town halls * Surveys to identify topics of interest * Podcasts with leaders +1 for the mentoring, articles, and Discussion rooms
Policies and Governance... I'm curious to know how others in the IT Pack think about polices and governance.
I find governance very valuable and non-negotiable. Of course, I recognize the value placed on these conversations is dependent upon where a company is in their size, growth velocity, risk appetite, and indust... Read more »
Two-part question. Would you have an interest in educational content from Google Cloud in the form of a webinar, article, interview, etc.? If yes, are there specific areas you would like to see them touch on?
Good idea Caleb! Another topic and/or focus that would be very helpful for IT Pack members, is a nonpartisan comparison of the primary cloud service provide... Read more »
As users start bringing back equipment they've been using to work from home, how would you recommend cleaning / disinfecting laptops, monitors, keyboards and mice? Thank you! Mark
We are utilizing UV light and time. We're doing this for all incoming shipments and even for reusable masks so they can be worn again after being disinfect... Read more »
Giphy has a Mac app also, GIPHY CAPTURE, which works great. For terminals/command prompts, https://terminalizer.com/ and https://asciinema.org/ are really nice.
We are seeing courage demonstrated all around us during these times. Healthcare workers on the front lines. Leaders making the tough calls. I am moderating a panel with courage expert Bill Treasurer this Tuesday and wonder what questions the Pack might have on this timely topic?
Consider it done Chirag...that is an awesome question and one I had not thought of!
Thanks Michael. These folks will not be allowed to VPN- they can only come through NetScal... Read more »
I don't have an answer yet but we are at a similar decision spot but for us it's internal email. We have an outsourced solution for our customer facing materi... Read more »
Hello Matt. We tend to use multiple channels based upon what makes sense for the problem we're solvi... Read more »
On a scale of one to 10 where 10 represents “very ready” how ready do you believe America’s 4.6 million IT workers are to competently implement digital transformation strategies in the post Covid 19 economy?
A very valid and interesting question in these stressful times. I know that Digital Transformation (DT) has become a huge buzzword and lost a lot of its hy... Read more »
When choosing a technology, I like to hear from the pack what they are using and why. For example, I appreciated IT Pack members' help with my UCaaS questi... Read more »
We are typically working with Zerto and CloudEndure, depending on the architecture of the application and primary locations.