Latest Questions

When considering an IT solution, how valuable would it be to be able to talk to companies anonymously so you could weigh the available options between several different companies without any of the intrusive and constant follow-up calls/emails?

Go to the profile of Jeff Hinds
Jeff Hinds on May 29, 2020 • 9 answer
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I'm not sure you could ever pull off an anonymous eval but that would be nice. I'd really like to be able to get basic budgetary numbers such as licensing cost or cost per seat without having to go through giving out so much in... Read more »
Go to the profile of Rob Wax
Rob Wax on May 29, 2020
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What are managers doing to mentor and support new talent? What is working for your company? Where are efforts still struggling or failing?

Go to the profile of Jo Burkholder
Jo Burkholder on May 20, 2020 • 6 answer
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Additional information from my team and my newest employees: - Setting up a coding partner(s)/contact(s) for new hires to help with questions and when needed paired programming on tasks assigned - Making sure the product owner, team lead, and supervisor are always available to help with questions as needed - Meeting with new hires every other week, more if needed depending on level and needs of hire Here’s what’s working for my team: - Expanded communication, including two scrum meetings a day (morning/afternoon) - The coding partner/contact appears to be working well in tandem with the lead, product owner and myself being always available for help and guidance - The extra scrums are really helpful in keeping not only new hires but seasoned team members stay in the loop. We’re planning on keeping the two scrum layout even when we’re all back in the offi... Read more »
Go to the profile of Julie Larson
Julie Larson on May 21, 2020
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Looking at potential to replace my Checkpoint Firewall/Security with Meraki (MX100) due to reduction in capacity requirement and cost improvements. 1. Any experience, feedback, Insights, pros/cons, etc... on Meraki? 2. Any thoughts on comparision to Checkpoint? Thank you.

Go to the profile of Kurt Williams
Kurt Williams on May 20, 2020 • 4 answer
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While Checkpoint is an excellent solution, I am sure there are new platforms that can be viewed as having other advantages. If you are contemplating a change, don’t forget that you are in a very good place for open negotiatio... Read more »
Go to the profile of Dave Robinson
Dave Robinson on May 29, 2020
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Can you suggest a simple repair order system for a small to medium size company? We are looking to replace our current system with a simple one.

Go to the profile of Manjunath Nair
Manjunath Nair on May 15, 2020 • 6 answer
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We use Jira Service Desk system and it is really good. By default, it is really simp... Read more »
Go to the profile of Chirag Shukla
Chirag Shukla on May 15, 2020
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How are you handling self-service tools and shadow App development?

Go to the profile of Andy Roth
Andy Roth on May 15, 2020 • 3 answer
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We are embracing "solution makers" throughout our business by providing a way to promote the solutions they are building, while also providing them with best practices and guidelines on how to correctly use Power Apps to build out a solution to solve their immediate problems. We are working on cultivating an internal community of these like minded solution makers so they can share ideas with each oth... Read more »
Go to the profile of Shawn Hickey
Shawn Hickey on May 15, 2020
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What are the best pieces of content you have consumed outside of IT Pack in the past week? Post a brief description and the URL's below.

Go to the profile of Dave Robinson
Dave Robinson on May 12, 2020 • 2 answer
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I go through a lot of content over lunch and late at night. Some content is focused and some content is just for gratificati... Read more »
Go to the profile of Chirag Shukla
Chirag Shukla on May 12, 2020
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If you were interviewing a CIO who has built a world class service culture and completely changed the narrative about IT, what would you ask him? Send me your question or join this webinar and ask yourself: https://www.ouellette-online.com/webinars.html

Go to the profile of Dan Roberts
Dan Roberts on May 08, 2020 • 8 answer
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I'd be inclined to ask them, "If you had to pick one thing that fostered trickle-down, rippling change across the organization which changed perspectives about what is valuable and what is not, what would you say that 'one thing' was in your experience?" I subscribe to the perspective that ... there are many things that could be discussed, changed, managed, e... Read more »
Go to the profile of Matthew D Edwards
Matthew D Edwards on May 20, 2020
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Hi Everyone, We are looking to switch our conventions to an online format. We have Zoom, Webex, and MS Teams which all work for single meetings. We are looking for something that can bring a multiple meeting event all together with live streaming, video on demand (for recorded sessions), registration and maybe even a store. Does anyone have good experience with a vendor who does this? Thanks!

Go to the profile of Peter G Benedict
Peter G Benedict on May 06, 2020 • 7 answer
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I'm not sure what platform it is on, but the VMware virtual events are great. They have a lobby and several breakout rooms, plus an expo hall where vendors can set up a virtual booth and have chats with folks that stop in the boo... Read more »
Go to the profile of Herb Kraft
Herb Kraft on May 07, 2020
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For managers/owners in small to medium companies, what about employee turn-over is keeping you up at night?

Go to the profile of Jo Burkholder
Jo Burkholder on May 06, 2020 • 3 answer
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Our IT culture is great and we have very little turnover. Quite frankly, I wake up from dreams where I see myself screwing up our cool cultu... Read more »
Go to the profile of Chirag Shukla
Chirag Shukla on May 07, 2020
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We wanted to open up the opportunity to give us insights about how we can continue to grow the community. Do you have any helpful tips you'd recommend to get the word out?

Go to the profile of Jeff Hinds
Jeff Hinds on May 05, 2020 • 3 answer
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I support all the items that @Chirag listed. I would add * Panel discussions with leaders * Virtual coffee sessions and topics, open town halls * Surveys to identify topics of interest * Podcasts with leaders +1 for the mentoring, articles, and Discussion rooms
Go to the profile of Gautham Pallapa
Gautham Pallapa on May 06, 2020
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Policies and Governance... I'm curious to know how others in the IT Pack think about polices and governance.

Go to the profile of Eric Satterly
Eric Satterly on May 04, 2020 • 7 answer
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I find governance very valuable and non-negotiable. Of course, I recognize the value placed on these conversations is dependent upon where a company is in their size, growth velocity, risk appetite, and indust... Read more »
Go to the profile of Matthew D Edwards
Matthew D Edwards on May 20, 2020
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Two-part question. Would you have an interest in educational content from Google Cloud in the form of a webinar, article, interview, etc.? If yes, are there specific areas you would like to see them touch on?

Go to the profile of Caleb Reimers
Caleb Reimers on Apr 30, 2020 • 2 answer
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Good idea Caleb! Another topic and/or focus that would be very helpful for IT Pack members, is a nonpartisan comparison of the primary cloud service provide... Read more »
Go to the profile of Dave Robinson
Dave Robinson on Apr 30, 2020
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As users start bringing back equipment they've been using to work from home, how would you recommend cleaning / disinfecting laptops, monitors, keyboards and mice? Thank you! Mark

Go to the profile of Mark Copeland
Mark Copeland on Apr 29, 2020 • 7 answer
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We are utilizing UV light and time. We're doing this for all incoming shipments and even for reusable masks so they can be worn again after being disinfect... Read more »
Go to the profile of Joel Gibbons
Joel Gibbons on May 21, 2020
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Could anyone offer advice on GIF creation software for creating Knowledge Base content?

Go to the profile of Tony Bugliosi
Tony Bugliosi on Apr 27, 2020 • 5 answer
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Giphy has a Mac app also, GIPHY CAPTURE, which works great. For terminals/command prompts, https://terminalizer.com/ and https://asciinema.org/ are really nice.
Go to the profile of Chirag Shukla
Chirag Shukla on Apr 27, 2020
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Am I finally ready for BYOD?

Go to the profile of Eric Herbert
Eric Herbert on Apr 23, 2020 • 2 answer
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Thanks Michael. These folks will not be allowed to VPN- they can only come through NetScal... Read more »
Go to the profile of Eric Herbert
Eric Herbert on Apr 23, 2020
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Is anyone using an email tracking tool plug-in with Outlook?

Go to the profile of Daniel Koch
Daniel Koch on Apr 23, 2020 • 1 answer
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I don't have an answer yet but we are at a similar decision spot but for us it's internal email. We have an outsourced solution for our customer facing materi... Read more »
Go to the profile of Eric Herbert
Eric Herbert on Apr 23, 2020
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What resources are you using to find qualified job applicants?

Go to the profile of Matt Emick
Matt Emick on Apr 21, 2020 • 4 answer
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Hello Matt. We tend to use multiple channels based upon what makes sense for the problem we're solvi... Read more »
Go to the profile of Matthew D Edwards
Matthew D Edwards on Apr 21, 2020
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On a scale of one to 10 where 10 represents “very ready” how ready do you believe America’s 4.6 million IT workers are to competently implement digital transformation strategies in the post Covid 19 economy?

Go to the profile of gary beach
gary beach on Apr 21, 2020 • 4 answer
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A very valid and interesting question in these stressful times. I know that Digital Transformation (DT) has become a huge buzzword and lost a lot of its hy... Read more »
Go to the profile of Gautham Pallapa
Gautham Pallapa on Apr 23, 2020
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We're all in this together. How can we improve IT Pack?

Go to the profile of Dave Robinson
Dave Robinson on Apr 20, 2020 • 1 answer
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When choosing a technology, I like to hear from the pack what they are using and why. For example, I appreciated IT Pack members' help with my UCaaS questi... Read more »
Go to the profile of Chirag Shukla
Chirag Shukla on Apr 23, 2020
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Has anyone implemented DRaaS?

Go to the profile of Patrick Lowe
Patrick Lowe on Apr 17, 2020 • 2 answer
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We are typically working with Zerto and CloudEndure, depending on the architecture of the application and primary locations.
Go to the profile of Kurtis McCauley
Kurtis McCauley on May 13, 2020
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