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How To Conduct a Postmortem

I've seen companies REPEAT some big mistakes. A result of them not doing a postmortem of their first time, and an inexcusable waste of time and money! Here's "How To Conduct a Postmortem."

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1 Comment

Go to the profile of Gary Hassenstab
Gary Hassenstab 5 months ago

Good information.   organizational culture is such a powerful influence that at my previous role, "lessons learned" really became lessons "rehashed" for the umpteenth time.   I would add a step or process that assigns accountability to right level leader to implement any process improvement uncovered.   I also changed the discover or issues to an individual brainstorming that the start, to eliminate the heavy influence of some stakeholders.   So, everyone's voice would at least be initially heard and registered and there was no fear of being shot down.  I have a written summary if you are interested.